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System Engineer / Good pay / Location near Macpherson

This is a discussion on System Engineer / Good pay / Location near Macpherson within the System & Network Support forums, part of the Singapore Jobs - Information Technology (I.T.) category; Role: As a member of a global support team the System Engineer supports the remote operation of engineering compute farms. ...


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Old 16-04-2012, 02:36 PM
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Thumbs up System Engineer / Good pay / Location near Macpherson

Role:

As a member of a global support team the System Engineer supports the remote operation of engineering compute farms. The main focus of the role is solving of 2nd and 3rd level support tickets covering the area of RD engineering including compute servers, storage, and login/name services.

Responsibilities will include but not be limited to:

- Applies advanced troubleshooting to operational issues in a global compute farm environment
- Handling of 2nd level IT tickets, eg account creation, access management, system configuration, review and assign to 3rd level support
- Handling of 3rd level IT tickets, e.g. enhanced trouble shooting
- System monitoring and handling of deviations and alerts
- Integrates, installs, configures, tests, and supports compute environment systems with focus on Unix platforms but also supporting Windows platforms
- Operation and configuration of other compute farm components e.g.:
* Citrix terminal servers
* License servers
* Load sharing facility (LSF)
* Storage system (NetApp Filer)
- Proactively drives continuous improvement efforts to meet data center health goals, as well as emerging capacity and performance needs
- Interacts with end users, IT partners, system architects, and service and support teams worldwide
- Position might include on-call support out of office hours

Qualifications:

- Bachelor's or a Master's degree in Computer Science, Computer Engineering or related fields
- Minimum of 2 years working experience in an IT service environment
- Proficient in Linux and Windows operating systems. Solaris would be an added advantage
- Good engineering skills in Linux and Windows server administration (familiarity with LDAP)
- Strong written and verbal communications skills
- Excellent English language skills - both written and spoken
- Patient and professional interaction with the end user
- Strong analytical and problem solving skills
- Proficient in Microsoft Office
- A team player
- Good time management abilities and flexibility on multiple task assignments
- Proactive problem solving abilities
- Ability to be flexible in working hours to interact with peers from other regions
- Experience with configuration management systems would be an added advantage
- Experience in a build environment (compile, link, LINT) would be an added advantage
- Familiarity with storage concepts and technologies (NAS) would be an added advantage
- Only Singaporeans / Singapore PR need apply.

If you are interested, buzz / whatsapp 97383989

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engineer, good, ldap, linux, location, macpherson, pay, system, windows admin

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